All products ship within 2-3 business days from the time the order is placed through this website. Software downloads should be immediately available via this web site. License keys for software purchased should be delivered via email within 24 hours of purchase. Please allow 5-7 business days for any product that is shipped. Products ship via Fedex, UPS or US priority mail.
You may return some undamaged items purchased at Guia International within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and may be charged a restocking fee of 25 percent. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item. For questions regarding our return policy please contact us at firstname.lastname@example.org , or call us at 1-800-380-0073 in the United States or 904-564-1256 outside the United States.
Guia International secures your personal information from unauthorized access, use or disclosure. Guia International secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number or personal data) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Guia International does not sell, rent or lease your personal information to other third party companies.